Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between MLMTrees (Letscms Private Limited) and the Client (“Customer”) for the use of MLM software development services and related solutions. By purchasing or using our services, you agree to comply with the following terms.
1. Grant of License
Subject to the terms and conditions of the Agreement, the company grants to the client a non-exclusive, non-transferable license to use the software. The client agrees that he/she will not copy, modify, or redistribute the license. The company provides installation and setup of the software. The client may not transfer or sublicense the software to any third party, in whole or in part, whether modified or unmodified.
2. Permissions and Copyrights
The client shall not modify or create copies of the Licensed Software or documentation, including translation or localization; redistribute, sell, rent, lease, or sublicense the software, or install it on any unauthorized server. The client shall not remove or alter any copyright or proprietary notices. If any violation is found, the company reserves the right to suspend access or remove the software at any time.
3. Processing Objectives
3.1 The Company, in providing services, may process personal data on behalf of the Client. “Personal Information” includes names, email addresses, contact details, and other identifiable data submitted while using the services. Processing will be done only within the scope of the agreement.
3.2 The categories of Personal Information processed will depend on the services requested.
3.3 The Company will not use personal data for any purpose other than those specified by the Client.
3.4 All personal data shall remain the sole property of the Client and/or the respective users.
4. Technologies and Hosting
4.1 Technologies: The application will be developed using PHP and MySQL.
4.2 Hosting Server: Linux-based hosting with sufficient bandwidth is recommended.
5. Source Code
Ownership of the source code will be transferred to the client only after full payment completion. The client may customize it for their own use but cannot resell or redistribute it. The core technology and framework remain the intellectual property of Letscms Pvt. Ltd.
6. Software Responsibility
The client agrees not to modify the software without authorization. If modifications are made, the company will not be responsible for maintenance. Any fixes required due to such modifications will be chargeable.
7. Company and Client Responsibilities
7.1 The parties agree that:
7.1.1 The Company acts as a service provider.
7.1.2 The Client is responsible for business operations.
7.1.3 Both parties must comply with applicable laws.
8. Company Responsibilities
The company will use reasonable efforts to:
Deliver the software as per agreed specifications
Maintain confidentiality
Provide support as agreed
Ensure proper functioning at the time of delivery
9. Client Responsibilities
The client shall:
Provide accurate requirements and content
Cooperate during development
Ensure proper usage of the software
Maintain server and security on their end
10. Transmission of Data
The Company may process or store data on servers located in different regions. The Client may request information regarding data location.
11. Third Parties
The Company may use third-party services where required. The Company is not responsible for third-party failures or issues.
12. Security Safeguards
The Company will take reasonable measures to protect data but does not guarantee complete security. The Client is responsible for ensuring proper usage and protection of their data.
13. Non-Disclosure
Both parties agree not to disclose confidential information to any third party. The Company is not responsible for any breach caused by external parties.
14. Records and Audits
The Company may maintain records of services provided. Any audit request must be made with prior notice and will be subject to reasonable conditions.
15. Security Breach
In case of any major security issue, the Company will inform the Client and assist in resolving the matter. The Client must ensure their contact details are up to date.
16. Third Party Providers
The Client acknowledges that third-party services may be used and does so at their own risk. The Company is not liable for third-party content or services.
17. Software Demo Responsibilities
The demo provided is for reference only. The Company is not responsible for any data entered in demo environments. Users are advised not to use real or sensitive data.
18. Project Pre-Requisites
The Client must provide:
Company name and logo
Business plan and content
Contact details
Required documents and formats
Payment gateway/API details if needed
Delays in providing these may affect delivery timelines.
19. Duration and Termination
The agreement remains valid until completion. The Company reserves the right to terminate services if terms are violated or payments are not made.
20. Return or Destruction of Data
Upon request, data may be returned or deleted, subject to legal requirements.
21. Payment Terms
The Client agrees to pay as per agreed milestones. Failure to pay may result in suspension or termination of services.
22. Additional Requirement Charges
Any additional features not included in the initial agreement will be charged separately and may affect delivery timelines.
23. Taxation
Applicable taxes will be charged as per Indian laws.
24. Maintenance and Support
Support will be provided for a limited period after delivery. Extended support will be chargeable.
25. Company Responsibilities towards Clients
The Company will develop and deliver the software as per agreed specifications and provide basic training if required.
26. Ownership
All intellectual property rights remain with the Company unless otherwise agreed. The Client receives only usage rights.
27. Sign-Off Process
After completion and payment, the project will be handed over. The Client must update all credentials after handover.
28. Termination
The Company may terminate the agreement if terms are violated. No refunds will be provided in such cases.
29. Miscellaneous
29.1 Company records shall be considered valid unless proven otherwise.
29.2 Any additional instructions must be agreed separately.
29.3 In case of conflict, the agreement terms will prevail.
30. Disclaimer
The Company does not guarantee business success or income. The Client is responsible for compliance with laws and business operations.
Final Agreement
By placing an order with Letscms Pvt. Ltd., the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. The Company reserves the right to modify these terms at any time without prior notice.